Temporary disable Master Credit Card Payment option

  • Tuesday, 20th November, 2012
  • 14:36pm
Dear Value customer and partner,

I believe some of you may already encounter some issue with your recurring Master Credit Card or new transaction that made via Master credit card. Most of the Master card transaction being blocked and payment rejected. According to our credit card merchant account manager, 2checkout will suspend Master Card payment for 30 days to avoid customer transaction being reject. I am here to enclosed 2checkout email for better understanding.

We advice you to change your Master card recurring bill to Visa in order to have smooth recurring transaction. I am sorry for any inconvenience cause.


Regards
Vincent Wong
Nocser Technology


========== Email from 2checkout ============
Processing global payments for Sellers around the world continues to
evolve in its complexity. 2Checkout processes your payments in
partnership with many partner banks and companies, and we are constantly
working to expand and improve those partnerships to offer the best
experience to you and your Buyers.

Continuing difficulties with one of our global partners are currently
preventing us from offering direct MasterCard processing services in your
region. We are working hard to remedy this situation, and we will
continue to keep you updated.  At this time, we do not expect to be able
to offer direct MasterCard processing services for at least the next 30
days.

Your Buyers can continue to use MasterCard through the PayPal or PIN
Debit options. We will continue to support the many other payment types
(all forms of PayPal, PIN debit, Visa, American Express, Discover,
Diner's Club and JCB). In an effort to lessen the impact to your
business, we have done the following:
-Removed the MasterCard option from our Checkout process so  Buyers will
simply select a different payment method

For our Sellers with recurring payment transactions:
-Updated the email that is sent to all declined recurring transactions
asking the Buyer to update their payment type. 
-Sent an additional urgent email on 11/16/12 directly to any of your
Buyers that have MasterCard as their payment type on file and asked them
to update their payment information.

Once your Buyers update their payment type, we will automatically bill
them for any active outstanding order.  For those Buyers that do not
choose a payment type other than MasterCard, their recurring orders will
continue to decline and we will continue to send emails asking them to
update their payment details.
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