Dear Valued Customer,
Please be informed that our upstream provider TATA will perform Planned TIC outage Maintenance and the details as below:
Maintenance Window Start Date : 17 November 2015
Maintenance Windows End Date : 27 November 2015
Service Impact : Customers may face increase latency towards international destination.
Purpose :- Upstream will perform Repeater replacement between (Chennai-Singapore) in TIC cable system. TATA Backbone team is in coordination with their consortium partners for enhancing the capacity
If you have any concerns/need further information regarding the maintenance window; or experience service interruptions outside the maintenance period, please contact us via email at support@nocser.net.
We thank you for your support and we will do our best to ensure better service quality to all customers.
We apologize in advance for all inconvenience causes. Please do not hesitate to contact us if you have any questions or concerns about this emergency maintenance activity.
Your co-operation is highly appreciated.
Thanks & Regards,
ModernOne Data Solutions Sdn Bhd
