cPanel Pricing Update

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Dear Customer and reseller

The purpose of this email is to provide you with important and timely information on the new licensing structure and pricing model that was recently announced by cPanel^®. If you have active cPanel^® licenses purchased through us, please continue to read below as changes are required by you and or your customer(s).

We have been working closely with cPanel^® leading up to the licensing announcement. Detailed below are some of the key changes that you need to be aware of:

Per Account Licensing Model

As announced recently, cPanel^® is adjusting its licensing model to be on a per-account basis. The new model allows you to purchase blocks of accounts (100, 150, 200, etc.) or you can auto-scale to add as many accounts as you would like without limitation and be invoiced for usage at the end of the billing period.  For clarity, the definition of an account is an account listed in cPanel^® & WHM, not a domain name.  This licensing structure change goes into effect in September 2019.

Fixed Account Licensing Model

If you prefer fixed price packages, where there is a hard account limit per licensing plan, we have created several fixed account packages:

* All fixed plans above 250 accounts will be scaled in increments of 50 Accounts adding $10/RM42 per month in incremental licensing cost per block of 50 Accounts. Base price conversion from USD.

Fixed Account Licensing Upgrades

When a licensed server reaches the account limit of any fixed plan, an upgrade is required in order to add more accounts to that server.  Upgrading between two fixed plans will require payment of the difference in price between the two fixed plans.  For example, upgrading from cPanel^® Pro 30 ($30/month) to cPanel^® Plus 50 ($40/month) will cost $10 to upgrade.  Please note we are unable to prorate upgrades that occur in the middle of your monthly billing cycle.   

What Happens to My Existing cPanel^®Licenses?

For customers with existing monthly licenses, we will transition those licenses to the new licensing model in early September 2019.  We will select the new fixed license tier that fits your usage at the time of the conversion. For example, if you have a Cloud server with 140 accounts, it will be converted to a Cpanel Premier 150 plan at $55/RM231 per month.

Conversion of Quarterly, Semi-Annual, Annual and Multi-Year Licenses

With the new per account licensing structure, quarterly, semi-annual, annual and multi-year licenses are no longer available. All new licenses are on a month to month basis.  We will honor the billing cycles of all existing non-monthly licenses and convert these licenses to monthly billing at the end of their existing billing cycle. For example, if you purchased a 3-year license on April 1, 2019, it will convert to monthly on April 1, 2022.

No Changes to cPanel^® Addons

Please note that all active cPanel^® addons you have purchased through us will continue to operate with their existing licensing structure, price and billing cycle.  Any adjustments mentioned in this email only apply to cPanel^® licensed products.

Do I Qualify For Better Pricing?

We want our clients to have the best possible pricing, period.  We are still working with cPanel^® to find any additional opportunities for volume discounts for our clients, and believe we will have updated information in the weeks to come.  In the meantime, please visit the FAQ listed below to find helpful tips on how to reduce the number of accounts on your cPanel^® servers so that you only pay for the service that you are using.

We Are Here to Help

As with any announcement of this type, we anticipate that you may have more questions regarding these changes.  If you have questions about this new licensing model, please do not hesitate to contact us immediately via email.

Regards,

Vincent Wong

CEO - Nocser.net
ModernOne Data Solutions Sdn. Bhd.