General
Q: What is co-location?
A: Co-location (also known as "colo") is when you place your own server in a secure data center facility provided by a hosting provider. The facility supplies the rack space, power, cooling, internet connection, and physical security. This is safer than keeping your server in an office or warehouse where risks like fire, theft, or vandalism are much higher.
Q: How is co-location different from a dedicated server?
A: With co-location, you own the server and house it at our facility — you get physical access to your own hardware. With a dedicated server, we own the server and rent it to you — you get remote access only, with no physical access.
Q: Where is your co-location data center located?
A: Our facility is located in Kuala Lumpur, Malaysia. It is connected to Tier-1 internet carriers, providing low-latency connectivity ideal for Southeast Asia.
Why Choose Co-Location
Q: Why should I choose co-location with Nocser.net?
A: You get enterprise-grade infrastructure without the massive upfront cost:
- Physical security — Tier-III equivalent data center with 24/7 video surveillance and monitored entry points.
- Cost savings — No need to build your own server room with UPS, generators, and cooling. Turn CapEx into predictable OpEx.
- Guaranteed uptime — N+1 redundant power (UPS + diesel generators) and a 99.9% uptime SLA.
- Low-latency connectivity — Connected to Tier-1 internet carriers, ideal for Southeast Asia.
- 24/7 remote hands — Our on-site technicians handle reboots, hardware swaps, and cable patching on request.
- Scalability — Start from 1U and scale up to a full 42U cabinet as you grow.
Q: Who is co-location NOT suitable for?
A: Co-location may not suit you if:
- You don't have the resources or knowledge to administer and maintain your own server.
- You prefer a fully managed solution where the provider handles all hardware.
- Your budget is limited — co-location requires purchasing your own equipment upfront.
- Your site is small and doesn't need high performance or large storage.
- You're not ready for server administration responsibilities.
Advantages & Disadvantages
Q: What are the advantages of co-location?
- Everything is fully customizable — you choose the hardware.
- Secure, purpose-built facility (temperature-controlled, fire-safe, monitored).
- Fast, high-bandwidth internet connection.
- Large storage capacity and high performance.
- Upgrade at will — you only purchase equipment.
- Maximum uptime for large or high-traffic sites.
- Better performance because you determine the hardware specs.
- Cost savings for high-resource needs.
- More control over server administration.
- Ability to use your existing hardware.
Q: What are the disadvantages of co-location?
- You must purchase, maintain, and update your own equipment.
- Higher initial cost (capital intensive).
- Best suited for larger or growing setups.
- Hardware can become outdated quickly.
- Server administration is your responsibility.
- Limited hardware knowledge can slow your growth.
Plans & Features
Q: What co-location plans does Nocser.net offer?
A: We offer both single-server and multi-server options. Refer to Website https://www.nocser.net/colocation/
Q: How much does co-location cost?
A: Pricing varies by plan and configuration. Please refer to our website at https://www.nocser.net/colocation/ for current pricing, or open a support ticket for a quote. Contract terms are flexible — ask us for details.
Q: Is there a setup fee?
A: Some packages include a setup fee and some do not. Please refer to our website for the specific package you're interested in, or contact us to confirm.
Q: What happens if I exceed my power or bandwidth limit?
A: If your server exceeds the allocated power (W/hr) or bandwidth (Mbps), we will notify you. Overage charges or a plan upgrade may apply. Contact us for the current overage policy.
Q: What equipment can I colocate?
A: You can colocate servers, firewalls, switches, and NAS units — as long as they fit within your rack space and power allocation. Contact us if you're unsure about a specific device.
Q: What features are included?
- Unlimited access — 24/7 physical access to your server.
- Unlimited reboots — Free remote reboots on request.
- Free reverse DNS (rDNS/PTR) — Better email deliverability and IP reputation.
- Free rack & stack — Our technicians mount your server at no charge.
- Fast provisioning — Same-day rack space available.
- No hidden costs — Transparent pricing and flexible contract terms.
- Own ASN & IP space — Direct network control for better routing.
- Free port & ping monitoring — 24/7 monitoring on request.
Q: Is remote hands support free?
A: Basic remote hands (reboots, cable checks, visual inspection) are included. More complex tasks may be charged. Contact us for the full remote hands policy.
Q: What is your uptime SLA?
A: We guarantee 99.9% uptime for network and power. If we fail to meet this, service credits may apply. Ask us for the full SLA details.
Before You Colocate
Q: What should I prepare before colocating?
- Server hardware (with rails)
- Operating system and software installed
- Required IP addresses (we provide 2 by default)
- Bandwidth and power requirements
- Delivery arrangements to our data center
- Contact details for technical and emergency matters
Getting Started
Q: How do I sign up or ask more questions?
A: Visit our co-location page at https://www.nocser.net/colocation/ or open a support ticket. Our team will help you choose the right plan and arrange server delivery.
