First, you need to ensure spam box is enable server wide. If not, you may enable it from Tweak Setting. Once this is done, you will need to enable it for each domain level
Here is how to enable spamboxes of spamassassin at Domain Level:
- Login to Cpanel
- Go to Spam Filter
- Click Enable Spam box
As this is not a normal mail folder, you will need to enable them from Email level of each Email account.
- Go to Roundcube Webmail
- Click Setting
- Click folder
- scroll down to "Unsubscribe/Subscribe"
- Click "Subscribe" to spam
To check spam box
- Go to Webmail
- Login to Roundcube
- On the left panel, click "junk"
- Here is the spam stored
Important notice, you will need to clear spam box from cpanel or manually after login to webmail regularly as it will fill up your space.
