We suggest below business hosting migration step for smooth process:-
- ModernOne to obtain Control Panel login from Customer
- Customer shall confirm able to change DNS of the domain
- Customer shall make sure the Domain is not locked for changes.
- ModernOne shall inform Customer if migration cost required.
- Customer agreed on the migration fee and make payment
- ModernOne proposed a Saturday night for migration (depend on size after step 1)
- Customer shall record down customer exiting Email Client (Outlook...) setting
- Customer shall provide and educate end-users with new email client setting after migration
- ModernOne will perform migration according to scheduled Saturday
- Customer Shall expect ModernOne Email of successful migration
- Customer shall change name server or DNS record such as A record, MX record on Sunday morning
- Customer shall test verify website and email working as expected and update ModernOne
- Customer shall report if any issue found
- Customer shall change his Email clients (eg Outlook) first thing Monday morning according to the setting provided by ModernOne
- ModernOne - Task to be performed by ModernOne
- Customer - Task to be performed by Customer
