You may open support ticket to request us to lock both your website and databased to secure your website.
Please take note that to lock your website is Fre of charge. Charges applied for unlock services.
We would like to remind you of the Administrator Service Fees associated with certain requests to ensure efficient resource allocation and service delivery. Please review the details below:
- Website Restoration Fee
- A fee of RM50 will be applied for website restoration requests only if the restoration is requested more than once within a 6-month period.
- The first restoration request within a 6-month window will remain free of charge.
- website/Database Lock/Unlock Fee
- Locking a database is free of charge.
- A fee of RM50 will be applied for each request to unlock a database.
